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Plated & Prepared – Shipping & Delivery Policy

Last Updated: 4-17-2026

At Plated & Prepared, every meal is chef-prepared and made fresh to order. We do not mass-produce or store meals in advance. Our process is designed to prioritize quality, freshness, and proper handling from kitchen to delivery.

1. Delivery Coverage

We currently offer local delivery within select areas of:

  • Pasco County

  • Hillsborough County

  • Surrounding Tampa Bay areas

Delivery availability is determined at checkout based on your address.

If your location is outside our service area, please contact us directly — we may be able to arrange a custom delivery or pickup option.

2. Order Preparation & Timing

  • All meals are prepared fresh to order

  • Orders require 1–2 days for preparation

  • We do not rush production to maintain food quality and safety

Once your order is placed, you will receive confirmation with your estimated delivery or pickup timing.

3. Delivery Process

  • Deliveries are completed within the 1–2 day preparation window

  • Customers will receive a confirmation via text or email with delivery timing

  • Meals are delivered fresh and ready for refrigeration

We aim to ensure every order arrives properly handled and ready for your week.

4. Delivery Fees

  • Flat-rate delivery fee: $15

  • Delivery fees are displayed at checkout before payment is completed

5. Pickup Option

  • Pickup may be available at designated locations (including partner gyms)

  • Pickup instructions and timing will be sent after your order is confirmed

6. Order Changes & Cancellations

Because meals are prepared fresh:

  • Orders may only be modified or canceled within a limited time after placing them

  • Once preparation begins, changes cannot be guaranteed

For assistance, contact us as soon as possible after placing your order.

7. Food Safety & Handling

  • All meals are prepared under proper food safety standards

  • Meals should be refrigerated promptly upon delivery

  • We are not responsible for food left outside for extended periods after delivery

8. No Returns / Refund Policy (Food Products)

Due to the perishable nature of our products:
  • All sales are final
  • We do not accept returns
However, if there is an issue with your order, we will work with you to make it right.

9. Quality Commitment

We take pride in delivering:

  • Chef-prepared meals

  • Fresh, made-to-order food

  • Properly handled and packaged orders

If you experience any issues, please contact us directly.

10 Contact Us

If you have any questions about our shipping or delivery process, please reach out:
📧 info@platedprepared.com
📞 813-602-2442

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